PRIVACY

 

1.INTRODUCTION:

Tilson solicitors take protection of your personal data very seriously and strictly adhere to the rules laid out by data protection laws.

The following policy provides an overview of how we ensure this protection and what type of data is collected and for what purpose.

2.LAWFUL BASIS OF PROCESSING PERSONAL INFORMATION

We only collect and use personal information about you when the law allows us to. Most commonly, we use it where:

2.1 The data subject has given consent to the processing of his or her personal information

2.2 Processing is necessary for the performance of a contract

2.3 Processing is necessary for compliance with a legal obligation

2.4 Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

2.5 Processing is necessary for the purposes of the legitimate interests

3 WHAT INFORMATION WE COLLECT

We may collect the following information on you:

Personal Details

Family Details

Lifestyle and Social Circumstances

Goods and Services

Financial Details

Education, Training and Employment Details

Physical or Mental Health Details

Racial or Ethnic Origin

Political Opinions

Religious, Philosophical or Other Beliefs

Sex Life or Sexual Orientation

Genetic Information

Biometric Information

Criminal proceedings, outcomes and sentences, or related security measures

Other personal information relevant to instructions to provide legal services, including information specific to the instructions in question.

3.1 USE OF ‘COOKIES’

Cookies are Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognise a device or browser.

At Tilson solicitors we set and use some cookies ourselves but only on our website. These are called first party cookies.

FIRST PARTY COOKIES

Domain Expiry Purpose
Tilsonsolicitors.co.uk 2 Years
24 Hours
These cookies are set by Google Analytics.
More about Google Analytics is available here.

4. HOW LONG DO WE KEEP INFORMATION FOR

We pride ourselves on ensuring that your personal data is retained only for the period that Tilson solicitors needs it for. All personal information collected has a defined retention period, which is in line with our Retention Policy. If you would like a copy of this, please see “additional information”, Section 9 of this policy.

5.SECURITY OF PERSONAL INFORMATION

Tilson solicitors is committed to handling your personal information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our building and files, and we authorise access to personal information only to those employees who require access to fulfil their job responsibilities.

At Tilson solicitors we have also ensured that all employees have received sufficient information security training and we have a Media Handling Policy which helps maintain, enforce and communicate best practices surrounding media handling throughout the business. If you would like a copy of this, please see “additional information”, Section 9 of this policy.

6.YOUR INDIVIDUAL RIGHTS

In this Section 6, we have summarised the rights that you have under General Data Protection Regulation. Some of the rights are complex, and not all the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under General Data Protection Regulation are:

Right to Access

Right to Rectification

Right to Erasure

Right to Restrict Processing

Right to Object

Right to Data Portability

You have the right to confirmation as to whether we process your personal data and where data has been processed, access to the personal data, together with certain additional information.

That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we are able to supply you with a copy of your personal data.

The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee (£10).

7. DATA TRANSFERS/THIRD PARTIES

7.1 PROVIDING YOUR INFORMATION TO OTHERS

Tilson solicitors may disclose your personal data, listed in Section 3, to any member of the firm insofar as reasonably necessary for the purposes, and on the legal bases set out in this policy. Please see below in respect of information shared with third parties.

7.2 ANALYTICS

We use third-party analytics tools to better understand who is using our website and how it is being used so we can continuously make improvements. These tools may use cookies and other technologies to collect information about your use of the website along with your preferences and activities. These tools collect information sent by your device and other information that assists in improving the website. This information may be used to analyse and track data, determine the popularity of certain content, and better understand online activity, among other things.

We use Google Analytics to better understand who is using the website and how it is being used. Google Analytics uses cookies to collect and store information such as the website pages visited, time spent on each website page, Internet Protocol address, type of operating system used, location-based data, device ID, search history, gender, age, and phone number. We use this information to improve the website and as otherwise described in this Privacy Policy. Please see http://www.google.com/policies/privacy/partners/ for information about how Google Analytics uses this information and visit https://tools.google.com/dlpage/gaoptout for information about the Google Analytics Opt-out Browser Add-on. Google may track your activity over time and across websites.

7.3 INFORMATION SECURITY WITH TRANSFERS

In this Section  we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

Tilson solicitors do not transfer personal information to third parties outside of the European Economic Area (EEA). If this was to change, Tilson solicitors would ensure that information security at the highest standard would be used to protect any personal information. This would include the use of encryption on transit and ensuring that data protection laws are pursued.

All Information that is being transferred within the EEA will follow our strict Information Transfer Policy, which can be requested from Section 9 of this policy.

8. RIGHT TO COMPLAINT

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.

To make a complaint, please contact Shakeel Shah Bukhari  via email Shakeel@Tilsonsolicitors.com

9. ADDITIONAL INFORMATION

Your trust is important to us. That is why we will address your questions concerning how your data is processed. If you have questions that are not answered by this privacy policy, please contact Shakeel Shah Bukhari  via email Shakeel@Tilsonsolicitors.com

10.REVIEW OF THIS POLICY

We keep this Policy under regular review. This Policy was last updated on 25th August 2019.

10.1 AMENDMENTS

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to remain aware of current policy.

DISCLAIMER

By using this website you agree that you have read these terms and conditions and that you agree to them. These terms and conditions and your use of this website are governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the English courts. If you do not agree to these terms and conditions you are not authorised to use this website.

Legal information

Any information about our products and services provided on the website is for general information only, does not take account of any individual circumstances and may not reflect recent changes in the law. The information on the website refers only to the law of England and Wales and is intended only for residents of England and Wales. Users should be aware that laws and regulations may be different outside England and Wales.

Disclaimer & Exclusion of liability

Although care is taken to ensure that the information on the website is accurate and up to date, we cannot accept any responsibility for mistakes or omissions. We enter into no express or implied conditions, warranties, terms or representations regarding the quality, accuracy or completeness of the information. We exclude to the extent lawfully permitted all liability for loss or damage, whether direct, indirect or consequential (including, without limitation, loss suffered as a result of breach of these terms which is not a foreseeable consequence of the breach, lost profits, lost opportunity, lost business, loss of goodwill, loss of contracts, increased overheads or administrative expenses or management time) arising out of your use of or inability to use this website, or from any information or omission contained in this website.